Which router do you have?
Hub 5
Hitron Chita
Hitron CGNV4
Downstream
Downstream
Downstream
Downstream
Upstream
Upstream
Upstream
Upstream
Status 
Status
LAN
LAN
Hub 5
Hitron Chita
Hitron CGNV4
Power
Power 
DS 
DS 
DS 
DS
US 
US 
US
US
DSUS
Status
Status
Ethernet
Ethernet
Ethernet
2.4GHz
2.4GHz
2.4GHz
5GHz
5GHz
5GHz
TEL1
TEL2
TEL2
WPS
WPS
WPS
WPS
Downstream
Downstream
Downstream
Downstream
Upstream
Upstream
Upstream
Upstream
Status
Status
LAN
LAN
LAN
Wireless 2.4GHZ
Wireless 2.4GHZ
Wireless 2.4GHZ
Wireless 5 GHZ
Wireless 5 GHZ
Wireless 5 GHZ
Downstream
Downstream
Downstream
Downstream
Upstream
Upstream
Upstream
Upstream
Status
Status
LAN
LAN
What does it mean when there’s no light on the CHITA router?
This means the CHITA is off.
Make sure that the CHITA power supply is firmly connected to the wall and back of the router, the socket at the wall is switched on, and that the CHITA’s power button is switched to the ‘on’ position.
Once the power is on it can take 5–10 minutes minutes for the Hub to start up. When it’s finished you’ll see the light turn white.
What does a steady green 2.4GHz light on the Hitron CGNV4 mean?
The 2.4GHz wireless network is enabled and no data is being transmitted or received over the 2.4GHz wireless network.
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What does a solid blue light on the Hub 5 mean?
When you push the WPS button on the back of the Hub the light will flash blue slowly for 2 minutes. Then once a WPS connection is successful the light will turn solid blue for 20 seconds.
If it flashes blue rapidly it means the WPS connection was unsuccessful, and you should try again.
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What does it mean when the telephone connected to the Line port on the Hitron Chita is off‑hook?
A telephone is connected to the relevant Line port, and is off-hook.
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What does no power light on the Hitron Chita mean?
The CHITA is not receiving power
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What does no 5GHz light on the Hitron CGNV4 mean?
The 5GHz wireless network is not enabled.
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What does a blinking green upstream light on the Hitron Chita mean?
The CHITA is searching for an upstream frequency on the CABLE connection
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What does a steady green downstream light on the Hitron Chita mean?
The CHITA has successfully located and locked onto a downstream frequency on the CABLE connection.
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What does status light on the Hitron CGNV4 mean?
The router’s cable modem has successfully registered with the service provider and is ready for data transfer.
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What does a flashing 2.4GHz wireless light on the Hitron Chita mean?
The 2.4GHz wireless network is enabled, and data is being transmitted or received over the 2.4GHz wireless network.
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What does a steady green upstream light on the Hitron CGNV4 mean?
The router has successfully located and locked onto an upstream frequency on the CABLE connection.
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What does no stream light on the Hitron Chita mean?
There is no upstream activity on the CABLE connection.
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What does a red, blinking WPS light on the Hitron Chita mean?
Error or Failure had occurred in the CHITA’s WPS
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What does a flashing blue light on the Hub 5 mean?
When you push the WPS button on the back of the Hub the light will flash blue slowly for 2 minutes. Then once a WPS connection is successful the light will turn solid blue for 20 seconds.
If it flashes blue rapidly it means the WPS connection was unsuccessful, and you should try again.
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What does it mean when no telephone is connected to the Line port on the Hitron Chita?
No telephone is connected to the relevant Line port.
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What does a solid green light on the Hub 5 mean?
This means the Hub is in modem mode and won’t be sharing WiFi. If you’ve put the Hub into modem mode yourself, you’ll probably be using your own router alongside the Hub.
You can take the Hub back out of modem mode manually, or you can do it by resetting the Hub – just press the pinhole factory reset button for 10 seconds with the tip of a pen and leave it for 5–10 minutes to start up. When it’s finished, you’ll see the light turn white.
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What does a steady WPS light on the Hitron Chita mean?
The CHITA’s WPS is in linked status.
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What does no 5GHz wireless light on the Hitron Chita mean?
The 5GHz wireless network is not enabled.
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What does no LAN light on the Hitron Chita mean?
The CHITA is downloading firmware. A reboot will occur upon successful completion.
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What does a steady 2.4GHz wireless light on the Hitron Chita mean?
The 2.4GHz wireless network is enabled, and no data is being transmitted or
received over the 2.4GHz wireless network.
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What does a steady green Ethernet light on the Hitron Chita mean?
The CHITA’s cable modem has successfully registered with the service provider and is ready for data transfer.
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What does a steady blue LAN light on the Hitron CGNV4 mean?
A device is connected to one of the LAN ports via a Gigabit Ethernet (1000Mbit/s) link, but is not transmitting or receiving data.
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What does a blue upstream light on the Hitron Chita mean?
The CHITA is engaged in channel bonding on the upstream connection
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What does a flashing green upstream light on the Hitron CGNV4 mean?
The router is searching for a downstream frequency on the CABLE connection.
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What does a flashing 2.4GHz wireless light on the Hitron Chita mean?
The 2.4GHz wireless network is enabled, and data is being transmitted or received over the 2.4GHz wireless network.
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What does a steady green upstream light on the Hitron Chita mean?
The CHITA has successfully located and locked onto a upstream frequency on the CABLE connection.
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What does a blinking green downstream light on the Hitron Chita mean?
The CHITA is searching for a downstream frequency on the CABLE connection.
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What does no LAN light on the Hitron Chita mean?
The CHITA is downloading firmware. A reboot will occur upon successful completion.
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What does a flashing red light on the Hub 5 mean?
This might that the Hub has finished starting up, but hasn’t been able to register on the Virgin Media network.
The best thing to do is to reboot the Hub:
When it’s finished starting up, you’ll see the power light turn from flashing white to solid white.
If the Hub is still showing a red flashing light after that, try resetting the Hub to restore it back to its factory settings. To do this just press the Hub’s pinhole factory reset button for 10 seconds with the tip of a pen, and leave it for 5-10 minutes to start up. You should see a solid white power light once it’s up and running.
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What does a steady green LAN light on the Hitron Chita mean?
The CHITA’s cable modem is registering with the service provider’s CMTS.
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What does it mean when the Status light on the Hitron Chita is off?
The CHITA’s cable modem is registering with the service provider’s CMTS.
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What does a steady blue LAN light on the Hitron Chita mean?
The CHITA’s cable modem has successfully registered with the service provider and is ready for data transfer.
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What does a solid white light on the Hub 5 mean?
If you see this it means everything is okay. This is what you’ll see when the Hub’s working normally.
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What does a blinking WPS light on the Hitron Chita mean?
The CHITA’s WPS is processing.
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What does no upstream light on the Hitron CGNV4 mean?
There is no upstream activity on the CABLE connection.
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What does a flashing green downstream light on the Hitron CGNV4 mean?
The router is searching for a downstream frequency on the CABLE connection.
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What does a flashing green 5GHz light on the Hitron CGNV4 mean?
The 5GHz wireless network is enabled and data is being transmitted or received over the 5GHz wireless network.
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What does a steady green LAN light on the Hitron CGNV4 mean?
A device is connected to one of the LAN ports via a Fast Ethernet (100Mbit/s) link, but is not transmitting or receiving data.
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What does a steady green downstream light on the Hitron CGNV4 mean?
The router has successfully located and locked onto a downstream frequency on the CABLE connection.
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What does a flashing green light on the Hub 5 mean?
If the Hub flashes green slowly it means it’s downloading a software update. The Hub will take a few minutes to reboot once it’s finished downloading it.
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What does a flashing white light on the Hub 5 mean?
This means the Hub is booting up. Wait at least 5 minutes for it to finish.
In the meantime, check that all the cables coming into and out of the Hub are pushed in firmly.
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What does a solid red light on the Hub 5 mean?
This might mean that there’s an issue with the cable connections or that the Hub is too hot.
Try these steps to fix things:
When it’s finished starting up, you’ll see the power light turn from flashing white to solid white.
If the Hub is still showing a red light after that, and isn’t warm to the touch, try resetting the Hub to restore it back to its factory settings. To do this just press the Hub’s pinhole factory reset button for 10 seconds with the tip of a pen, and leave it for 5-10 minutes to start up. You should see a solid white power light once it’s up and running.
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What does no 2.4GHz wireless light on the Hitron Chita mean?
The 2.4GHz wireless network is not enabled.
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What does a steady green 5GHz light on the Hitron CGNV4 mean?
The 5GHz wireless network is enabled and no data is being transmitted or received over the 5GHz wireless network.
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What does it mean when the telephone connected to the Line port on the Hitron Chita is on‑hook?
A telephone is connected to the relevant Line port, and is on-hook.
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What does a steady 5GHz wireless light on the Hitron Chita mean?
The 5GHz wireless network is enabled, and no data is being transmitted
or received over the 5GHz wireless network.
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What does it mean when the WPS light on the Hitron Chita is off?
WPS is OFF.
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What does no 2.4GHz light on the Hitron CGNV4 mean?
The 2.4GHz wireless network is not enabled.
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What does no LAN light on the Hitron CGNV4 mean?
No device is connected to one of the LAN ports.
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What does a flashing green 2.4GHz light on the Hitron CGNV4 mean?
The 2.4GHz wireless network is enabled and data is being transmitted or received over the 2.4GHz wireless network.
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What does a flashing 5GHz wireless light on the Hitron Chita mean?
The 5GHz wireless network is enabled, and data is being transmitted
or received over the 5GHz wireless network.
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What does flashing status light on the Hitron CGNV4 mean?
The router’s cable modem is registering with the service provider’s CMTS.
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What does a blue downstream light on the Hitron CGNV4 mean?
The router is engaged in channel bonding on the downstream connection.
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What does no downstream light on the Hitron Chita mean?
There is no downstream activity on the CABLE connection.
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What does a steady green power light on the Hitron Chita mean?
The CHITA is receiving power.
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What does a blue downstream light on the Hitron Chita mean?
The CHITA is engaged in channel bonding on the downstream connection.
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What does a blue upstream light on the Hitron CGNV4 mean?
The router is engaged in channel bonding on the upstream connection.
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What does no downsteam light on the Hitron CGNV4 mean?
There is no downstream activity on the CABLE connection.
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